Refund policy

Return & Refund Policy

1. No Returns Accepted

  • We do not accept returns for any reason except delivery of the wrong product.

  • All sales are final once the order is delivered correctly.

2. Wrong Product Delivered

  • If you receive the wrong item, contact us within 48 hours of delivery.

  • Proof required:

    • Order number

    • Photos of the product received

    • Photo of the packaging label

3. Damaged During Delivery

  • If a correct product arrives damaged, it is the shipping carrier’s responsibility.

  • Customers must file a claim directly with the carrier using their tracking number.

  • We can assist with information needed for the claim but do not issue refunds or replacements for carrier-damaged items.

4. Order Cancellation

  • Orders can be cancelled only before they are processed.

  • Once an order is fulfilled in our system, it cannot be cancelled.

5. Non-Refundable Items

  • Any customized, engraved, or personalized items are strictly non-refundable.

6. Contact

  • For wrong product issues only, email us with proof at ........